Privacy Policy

This Privacy Policy (the “Policy”) outlines how Cosmos hosting (formally Draco Computing Ltd) (hereinafter referred to as “Provider,” “we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of users (hereinafter referred to as “you,” “your,” or “user”) when using our web hosting services.

1. Information We Collect:

1.1. Account Information: When you sign up for our web hosting services, we may collect personal information such as your name, email address, billing information, and contact details.

1.2. Usage Data: We may collect information related to your use of our services, including IP addresses, access times, pages viewed, and actions taken within your hosting account.

1.3. Payment Information: If you make payments for our services, we may collect payment card information, billing addresses, and transaction details. This information is securely processed through third-party payment processors.

1.4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and to collect data about your browsing activities.

2. How We Use Your Information:

2.1. Service Provision: We use your personal information to provide, maintain, and improve our web hosting services, including account management, technical support, and billing.

2.2. Communication: We may use your contact information to send important service updates, notifications, and promotional materials. You can opt out of promotional communications at any time.

2.3. Security and Compliance: We use your information to monitor and enhance the security of our services and to comply with legal obligations.

3. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws and regulations. We will securely delete or anonymize your data when it is no longer needed.

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Disclosure of Information:

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in delivering our services. These service providers are contractually obligated to maintain the confidentiality and security of your information.

6. Your Rights:

You have the right to access, correct, update, or delete your personal information. You may also request information about the data we hold about you. To exercise these rights, please contact us at ‘ [email protected] ‘.

7. Third-Party Links:

Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy to reflect changes in our practices and legal requirements. We will notify you of any significant changes by posting the revised policy on our website.

9. Contact Information:

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at ‘ [email protected] ‘.

By using our web hosting services, you consent to the practices described in this Privacy Policy.